Contact Us

The team at would love to hear from you, whether it’s a question about The Christmas Lottery or feedback about our website. We aim to reply to all email enquiries as soon as possible, however, please be aware during busy periods it might take longer to reply.

By email

We aim to respond to all email enquiries within 48 hours.

By Post

The Lottery Company Ltd
The Exchange
Station Parade
United Kingdom


Please note: We cannot process prize claims by email or by post. Please see the How to Play page for information about claiming prizes.